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We accept referrals from GP’s, Paediatrician’s, Psychiatrist’s or self-referrals. Referrals and Mental Health Care Plans (where applicable) are to be sent to the clinic via fax (07) 3054 4427 or email: firstname.lastname@example.org prior to an appointment being made. Upon receiving your referral, we will contact you to organise an appointment. Please feel free to contact us at any time to ascertain the progress of your referral. Wait lists may apply.
Individuals with a Mental Health Care Plan from a GP or referral from a Paediatrician or Psychiatrist will be eligible for rebates through Medicare. However they may be a gap fee charged (please consult with your psychologist about this prior to your first appointment).
Private health rebates may be claimed however you will need to pay the full amount up front and an invoice will be provided for you to process your rebate directly with your Private Health Fund.
Gap fees are payable at the time of consultation and Medicare will be billed separately following your session meaning that you are only responsible for paying the gap fee upfront.
We accept Cash, Credit Card and EFTPOS as methods of payment.
If costs are an issue, please discuss this with us when booking your appointment. In some situations we may be able to bulk bill our clients. Please contact us to find out more information.
If you need to reschedule or cancel your appointment we kindly ask that you provide 24 hours notice prior to your appointment where possible. If there is any less than 4 hours notice provided than a $50 cancellation fee will be charged. This will allow us to ensure that we can provide this valuable time to other clients in need of support.